Products
Property Management Systems
Hotel management simplified — a modern, cloud-based PMS built specifically for independent hotels and small groups, with everything included as standard.
Everything your hotel needs, in one connected system
FrontDesKey is Miand Hospitality's dedicated hotel technology brand, delivering a fully integrated property management system built specifically for independent hotels and small property groups. Modern, intuitive, and accessible on any device — from front desk desktop to tablet or smartphone — it puts you in control of every aspect of your operation.
Unlike bloated enterprise systems, FrontDesKey is designed to be easy to use from day one. Bookings from your direct booking engine and channel manager flow seamlessly into the PMS, eliminating manual entry and reducing the risk of errors. Everything you need is included as part of the package — no hidden add-ons, no per-module pricing.
Learn more at FrontDesKey.comSystem highlights
Everything included as standard
Live dashboard
A real-time overview of incoming reservations, today's check-ins and check-outs, and 30-day KPIs — everything you need to manage the day at a glance.
Availability calendar
A simple, powerful, and fully customisable calendar view of your inventory — easy to read, easy to modify, and always up to date across all channels.
Inventory & rate management
Add seasonality pricing, derived rates, occupancy-based pricing, and restrictions — giving you full control over how and when your rooms are sold.
Secure folio & invoices
Create and manage guest folios and invoices with up-to-date encryption and HTTPS protocols — keeping guest data and payment information secure at all times.
Customer profiles
Build a database of returning and loyal guests, agencies, and companies — and assign loyalty discounts to reward the guests who matter most to your business.
Automation
Set up automated emails, charges, and actions triggered by booking events — reducing manual workload and ensuring guests receive timely, consistent communication.
Fully integrated
A fully connected hotel ecosystem
The PMS sits at the heart of an integrated suite of tools — each one working together to streamline your operations and grow your revenue.
Channel Manager
Connects to hundreds of OTAs including Booking.com and Expedia. Inventory and rates sync automatically — no more manual updates, no more overbookings.
Direct Booking Engine
Commission-free reservations made directly through your website flow straight into the PMS — giving you full control of the guest journey from booking to review.
Hotel Website
Your website is the only channel you fully own. FrontDesKey builds beautiful, conversion-optimised hotel websites that drive direct bookings and reduce OTA dependency.
Our process
How we get you set up
01
Needs assessment
We review your property type, size, current systems, and operational requirements to confirm FrontDesKey is the right fit and plan the implementation.
02
System configuration
We configure your room types, rate plans, restrictions, and automation rules — and connect your channel manager and booking engine for seamless two-way sync.
03
Training & onboarding
Your team is trained on the system before go-live — covering daily operations, reporting, and how to get the most out of every feature.
04
Go live & support
We manage the go-live process and remain on hand for ongoing support — ensuring your team is confident and your system is performing from day one.
Ready to simplify your hotel operations?
Talk to our team about FrontDesKey — the PMS built for independent hotels that want powerful technology without the complexity.
Get in touch